What is your name?
Which casino do you work for?
Could get fired if I told! Confidentiality agreements :)
How long have you been working as a live chat agent?
Where do you live?
What do you like to eat?
What are your hobbies?
Do you like to gamble?
Yes, moderately, but not online
What music do you listen to?
Bit of everything
What do you enjoy the most about your job?
Our lovely clients
What do you enjoy the least about your job?
Our unhappy clients, who can be abusive
Have you encountered any celebrities and famous people at the casino?
Confidentiality agreement kicks in again here :)
You deserve a raise because?
I try my hardest to help everyone with a smile!
Do people just go onto live chat just to chat about their personal stuff?
It does happen
Share a story of a player from hell
Again, confidential I am afraid!
Do you make friends with the people you chat with?
Some regulars are always nice to have a chat with!
What is your most memorable moment at work?
Always good when I have happy clients that make my day happy!
This last chat agent has been working for some unknown casino for 10 months too long. If they have to be told that answering a question about a casino they work for is confidential, they probably shouldn't have been hired for that job in the first place.
Like we asked you to fill out these questions so we would have been doing this on the casino site but if you don't want to tell us the casino you work for then we can't help you out either. But why bother answering our questions? Some casino is paying them to spend time with other people that is no benefit to the casino.
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