Interview with NextCasino VIP Manager
1. NextCasino was recently selected as part of the Top 25 Casinos from our site. What have the casino managers done behind the scenes to make this a well respected online casino with players?
It is truly an honor to be part of your top casinos 🙂 We are constantly trying to improve and develop NextCasino in all possible ways. We strive to be able to offer something that appeals to all types of casino players. We currently offer over 700 games and we recently launched a brand new Live Casino section. We want to be the place where you can find it all and where you stay for a long time. Players should not have too look elsewhere to find their favorite games. We have also tried to make our site (including mobile site) as simple to use as possible and at the same time as feature rich as possible. Our new loyalty FPP program is something that players have appreciated a lot. Being a loyal player at a casino should be rewarding and give something back, regardless if you happen to win or lose during your play session.
2. Players have hundreds of casinos to choose from, what has the casino done to stay competitive and get the respect and trust of players?
It’s no secret that there are many good casinos out there today and that the competition is getting tougher. We try to differentiate ourselves by putting the customer first and give the best possible service and the highest level of transparency. The addition of our live chat is something I believe took our level of service to a whole new level. If players have questions and issues, they want help fast and they want a professional answer. We do all support in-house and all our agents are truly interested in casino games and the technical aspect of running a casino. It is very rare that our support agents are not able to solve any problem themselves, right away. Unique, exciting, and frequent promotions are also something we believe is important to differentiate ourselves from the competition.
3. The casino has recently added live dealers to the casino, how are players liking the new additions to the casino so far?
It has been great! We are really happy with the Evolution Gaming software and players to seem to love it. We have been live with this for a month now and we have had zero issues or complaints. We also launched an exclusive Live Casino Welcome Bonus last week. Now, all Live Casino fans can choose an alternative 100% bonus on their first deposit, playable in all our live casino games.
4. The mobile casino games look very good, what do you think the players like about it the most?
I think they appreciate the simplicity and user-friendly layout. It is super simple to get started playing our mobile casino. We believe it should not be any more of a challenge than playing a regular desktop version. The fact that we offer 150+ mobile games is also a big selling point. This huge mobile offering makes us one of the absolute biggest mobile casino available right now.
5. What are the most popular slots at the casino that players keep playing? It is a mix of new and old slots. Some very popular ones are Gonzo’s Quest, Starburst, Jack and the Beanstalk, Blood Suckers, and Immortal Romance. The super high variance Dead or Alive slot has become very popular lately too. Players are amazed by the insanely big wins it can occasionally dish out. Some newer NextGen and PlaynGo slots like Extra Cash and Energoonz have risen in popularity in the last couple of months. They are really exciting and innovative in my opinion and I urge all players to give these somewhat smaller provider’s a try.
6. What are the most popular mobile slots at the casino?
It is quite similar to the desktop casino such as Starburst, Gonzo’s Quest, Twin Spin, and Jack Hammer, to name a few.
7. For all the other games, what are the most popular ones?
In NextCasino slots are by far the most played games. Although I think table games will be a bigger part with the launch of the Live casino, I´m pretty sure that slots will remain our top seller in the foreseeable future. The chance of hitting huge wins with small bets is something players just love. You don’t have to bet big to get a nice cashout in slot machines. For table games, Roulette and Black Jack are by far the most played. Casino Holdem is pretty popular too. It hs many similarities with online poker and my guess is that poker players have this game as their preferred casino game.
8. How do players become a VIP at the casino and what are some of the benefits of being a VIP?
We review accounts on a regular basis to find new VIPs. Apart from our FPP program, a loyal player gets special free-cash bonuses and other deposit bonuses that may not be listed on our site and may not be available to the general public.
9. For players that haven’t joined NextCasino yet, why should they join and what can they expect as a player?
They can expect to be treated well and to get quick and professional assistance from our support. They can also expect to be treated to innovative and unique promotions while enjoying one of the largest casino game offerings available, both on desktop and mobile devices!
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