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Interview with Mr Green Casino about their VIP Program

Bailey Haun
by Bailey Haun

Mr. Green Casino sits down and gives us an interview talking about their recent award win and what makes their casino great.

1. Mr Green Casino has recently won our Top 25 Casinos award. What do you feel the casino has done over the past few years to earn an award like this? We were pioneers in adding a real range of games providers and that coupled with the fact that customer care and fairness is at the core of everything we do is really paying dividends. Note: You can read about the Top 25 Casinos award here.

2. Mr Green has live dealer casino games along with a mobile casino. How do players like these other features to the traditional online casino? I’t s good to offer players a variety of options, we have a lot of slot players who will occasionally play some live games and a number of players who play on the live tables exclusively, it’s about giving players as much choice as possible.

3. Mobile casino games are becoming more popular, do you think in the future more of your players might play the casino on their phone instead of their desktop or laptop? Undoubtedly. Tablets are becoming much more widespread of course and that’s reflected in our player’s gaming patterns.

4. What does the casino do to look after their VIP players? We have dedicated teams who look after our VIP players for their particular country. All of our players receive great levels of service it’s really a case of giving some of the more regular and high stakes players a personal point of contact.

5. How does a player become a VIP? We don’t differentiate as much as some casinos do by using player levels etc, but then we don’t need to as we aim to keep everyone happy. High staking players may be offered a personal point of contact and occasional special offers and event tickets etc

6. What are top 5 most popular slots at the casino? Starburst (of course) then it fluctuates a lot by country based on the style of slots that are found offline in that particular location and the different tastes of the players which are often quite marked. Some countries have a clear preference for low volatility slots while others are really into their hardcore volatile games.

7. What are the top 5 most popular games other than slots? The perennial offline favorites, Roulette, Blackjack, Video Poker, 3-card poker… 8. What are some of the planned improvements that players can look forward to this year? We have some big plans for 2014 in terms of our player rewards functionality and we plan to continue to add more suppliers to stay ahead of the game. We’re definitely excited by the forthcoming changes. 9. For casino players that haven’t joined Mr Green yet, why should they join and what can they expect from signing up to the casino? You’ll notice the difference immediately as unlike the vast majority of casinos we offer bonuses which don’t tie in players funds with a wagering requirement, anything you win with your own money can be withdrawn without further wagering. That player-centric ethos continues throughout Mr. Green as we have frequent fair bonuses and offers, an incredible customer service team, payouts within an hour between 7 am and 1 am and we genuinely put the player first in everything we do.

About Mr. Green Casino

The casino was founded in 2012 and truly is a great online casino offering live dealer games with a mobile casino. The casino is licensed in Malta, features many languages and currencies, and features only the best online casino games from the top online casino software providers. Read the Mr Green Casino review here or join the casino and see why players love this casino.

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