Even with its impressive selection of casino games, bonuses, and promotions, players should still do well to avoid Viggoslots. At first glance, players would undoubtedly find the online casino to be ideal. Established in 2017, the online casino offers a generous welcome bonus offer and various promotions for its players to take advantage of. When it comes to casino games, players will have access to hundreds of titles from developers such as BetSoft, Oryx Gaming, Microgaming, and NetEnt. With that said, the online casino has recently been in hot water thanks to questionable actions involving payouts processed by their players. Managed by Danguad Ltd., this online casino currently operates on a license issued and regulated by the Government of Curacao through Curacao eGaming.
After registering for a Viggoslots account, players will get to enjoy the online casino’s welcome bonus offer. On their first deposit, the online casino will give players a 100% match bonus that can go up to €400 and 70 free spins for the Starburst slot. Other than this, players can expect another 100% match bonus for their second and third deposits. This time though, the maximum matched amounts will be at €300 and the Starburst free spins limited to just 50 (100 in total). If they’re not contented with this, players can take advantage of regular promotions like Monday Free Spins and Viggo Cashback to get free spins and 25% of their losses back every Monday and Friday respectively.
For deposits and withdrawals, Viggoslots provides its players with a number of payment options to use for their transactions. Players can opt to easily transact using their Visa and/or MasterCard debit/credit cards. In case they’re not too keen on using these, players can opt to transact using alternative payment solutions like Trustly, DotPay, iDeal, Qiwi Wallet, Poli, WebMoney, GiroPay, Sofort, Zimpler, TrustPay, Skrill, MultiBanco, and Neteller. As with most of its competitors, the online casino makes use of SSL encryption (COMODO’s) to ensure transactions are kept secure and private. With that said, the online casino’s issues stem from the way it processes withdrawals of more than €10000. The online casino divides these withdrawals to monthly installments of €5000. While this might seem reasonable, it should be noted that the online casino has progressive games with 5 to 6 digit jackpots.
VIP & Loyalty Rewards
While it does have a VIP program, Viggoslots has mostly kept its important details under wraps. Apparently, players will need to get in touch with the online casino first if they’re interested in joining the VIP program. With regard to the requirements for being a VIP, the online casino has not officially disclosed what these may be. There’s a likelihood that players will need to first prove that they’ve been depositing funds to their accounts and wagering on the online casino’s games religiously. As of now, the only perks that the site has disclosed are bonuses/free spins and access to VIP events.
Games & Slots
Depending on where they’re located, Viggoslots players will have access to a number of titles from NetEnt, Microgaming, BetSoft, GameArts, and Oryx Gaming. Popular video and jackpot slots that players can enjoy include (but aren’t limited to) Charms & Clovers, Rockstar, Heist, Viking Age, A Christmas Carol, Dr. Jekyll & Mr. Hyde, Mamma Mia, Kitty Cash, Boomanji, Dark Thirst, Mr. Vegas, Starburst, and Gladiator of Rome. If they’re into table games, the online casino has titles like Baccarat, Odd One In, Six Shooter, Three Card Poker, American Blackjack, American Roulette, Astro Roulette, Chinese Roulette, Red Queen Blackjack, Blackjack Players’ Choice, and Sic Bo (just to name a few). In case they’re more interested in live dealer games, the online casino’s live casino section has Live Casino Hold’em, Live Roulette, Live Blackjack, and Live Baccarat.
Viggoslots customer support team has had a rough time the last couple of months. Players should have no problems getting support through Live Chat or email for mundane concerns or queries. As documented in the POGG though, the online casino’s support team has been unresponsive with complaints leveled against them. Some of these complaints involved the online casino’s refusal to pay players their winnings and then changing its terms and conditions to justify the act. What’s even worse is that the changes made by the online casino to the terms and conditions made it seem like the update was enforced prior to the players’ winnings (instead of after).
Avoid Viggoslots Casino for Now!
While it might seem like the ideal online casino, Viggoslots far from one in reality. There’s no arguing that the online casino does have generous bonuses and regular promotions. However, the shady way it enforces its terms and conditions is off-putting to say the least. Its inability to address the complaints leveled against them and its employees actions towards The POGG can also be construed as proof of its management’s unprofessional and predatory business practices. If you’ve considered registering for a Viggoslots account then it would be wise to do more research about the online casino and its operator first.