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Jackpot City Review

Does not accept players from United States of America
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Jackpot City

If they’re on the hunt for an online casino with generous welcome offers and promotions then players should check out Jackpot City Casino. Powered by Microgaming, this online casino has a jaw-dropping welcome bonus package to go along with its impressive casino games library. And to top off these offerings, the online casino also boasts of a rewarding Loyalty program that players can easily take advantage of. Owned by the CityViews Group, the online casino’s management consist of a pair of Malta-based companies called Bayton Ltd and Baytree Ltd. The former has a license issued and regulated by the Malta Gaming Authority covering the online casino’s European operations. As for Baytree Ltd, it caters to an affluent Canadian market on a license issued and regulated by the Kahnawakae Gaming Commission.

Casino Bonuses

After they register for an account, Jackpot City will give players a welcome bonus package. On each of their first four deposits, the online casino will match 100% of the amount players put into their accounts. What’s even more impressive with this promotion is that the online casino will match up to $400 of the amount that the players deposit. This means that players who use the promotion and deposit $400 will get an extra $400 (for a total of $800) that they can then use on the online casino’s games. Aside from this promotion, there’s also a Loyalty Programme that players can take advantage of for more bonuses and rewards.


Jackpot City Casino currently offers support for a number of payment options that players can use for their deposit and withdrawal transactions. When it comes to debit/credit cards, the online casino currently supports Visa, Maestro, MasterCard, and Visa Electron. Players who aren’t that keen with using their cards can instead opt for alternative payment solutions such as Astro Pay, Cheque, AstroPay, DineroMail, ecoPayz, EntroPay, Euteller, iDebit, InstaDebit, Neosurf, Paypal, Skrill, Neteller, Paysafecard, MultiBanco, Puggle Pay, and many more. It should be noted though that the availability of some of these payment options will depend on the player’s location.

VIP & Loyalty Rewards

Also similar to brands under the CityView Groups, players can get additional value for their deposits and wagers thanks to the Jackpot City’s Loyalty Programme. Players start out as Blue members and they then progress through higher tiers like Bronze, Silver, Gold, Platinum, and Diamond. In order to progress, players would have to accumulate Loyalty Points by wagering on the online casino’s games. As they get to higher levels, players can then enjoy numerous perks and benefits. These include (but aren’t limited to) tier bonuses, access to 24/7 customer support, and increased rates for Loyalty Points accumulation. Speaking of Loyalty Points, players can also redeem what they’ve earned at a rate of 200 (Loyalty Points) to $1.

Games & Slots

Similar to other CityView Groups brands, Jackpot City makes use of Microgaming’s casino games portfolio. For players who like video and jackpot slots, the online casino features titles such as Wacky Panda, Totem Treasure, Genies Gems, Crazy Chameleons, Fruit Fiesta Progressive, Jackpot Deuces Progressive, King Cashalot, Cash Splash Progressive, 108 Heroes, Agent Jane Blonde, and many more. When it comes to table games, players can choose from titles like Atlantic City Blackjack, American Roulette, 3 Card Poker Gold, Baccarat, Big 5 Blackjack Gold, and Blackjack - Multihand (just to name a few).

Customer Service

Regardless of their VIP status, players can always count of Jackpot City’s customer support team to provide them with top-notch service. Players can use the site’s Live Chat feature to easily get in touch with the online casino’s support personnel. In case this isn’t available, players can try getting in touch through email or by filling out the online casino’s Contact Us/Email Us feature. Typically, these support channels are available 24/7 to ensure that players won’t have to wait long for their issues/concerns/queries to be resolved.

Join Jackpot City

Players are going to be surprised at how complete Jackpot City is as an online casino. It has been in operation since 1998 and is arguably one of the best when it comes to bonuses and promotions. As for casino games, it’s not going to get left behind thanks to its use of Microgaming software. Rounding out its offerings is a Loyalty Programme that rewards players for their continuous transactions with the online casino. If you’re interested in a genuinely fun and rewarding casino gaming experience then you’d do well to give Jackpot City a try.

Frequently Asked Questions

Does JackpotCity Casino take US players?

No, this casino does not take US players.

Does JackpotCity Casino take Bitcoin or any other cryptocurrency for payments?

No, at the moment of this review this casino does not take Bitcoins or any other cryptocurrencies as payment options.

Does JackpotCity Casino offer online poker or bingo?

At the moment of this review, this casino only offers online bingo at their site.

Is there a VIP & loyalty rewards program for frequent players?

Yes, there is a VIP & loyalty rewards program available at this casino.

What are the wagering requirements of the sign-up bonus?

All the winnings from the available bonuses carry a 50x wagering requirement before they can be returned as real money.

What resources does JackpotCity Casino offer to help problem gamblers and for self-exclusion?

  • Links to betting’s site restriction software.
  • Self-exclusion.
  • Responsibly gambling tips.
  • Daily, weekly or monthly deposit limits.
  • Self-assessment quiz.
  • Links to the corresponding agents.

Does JackpotCity Casino have a refer a friend program?

No, however this casino does have an affiliate program called “Buffalo Partners”.

How long does it take to receive a withdrawal from JackpotCity Casino?

Depending on the selected method it can take up to 2 to 6 days for credit and debit cards, 3 to 7 days for Bank transfers and 24 to 48 hours for EWallets.

Under what gambling licenses is JackpotCity Casino regulated?

The information regarding this casino’s license information, as it appears on their site goes as follows:

Baytree Ltd (C74699), is a Maltese registered company registered at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta' XBiex XBX 1011. Baytree Ltd is licensed by the Kahnawake Gaming Commission, license number: 00812 (issued 3rd August 2016).

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