From the MyCasinoShare Website:
MYCASINOSHARE MyCasinoShare communicates in a transparent, direct and fast way. Thanks to our dedicated account managers, all your questions will be answered within 2 hours on workdays between 08:00 and 17:00. Even your first application. We will accompany you to a route where you can represent our brands. Communication is very important to us, both to the casinos and to our affiliates.